Blog posts of '2020' 'May'

HP MSA WSI Article#7 - Customer Delivery Inspections

Free HP Customer Delivery Inspections ensure businesses use original supplies


At a time when it has become difficult even for vigilant business owners and entrepreneurs to determine whether the printing supplies they ordered from various online suppliers and traditional vendors are originals or fakes, HP endeavors to help its large and medium-sized customers by providing free, on-site examinations.


The HP Anti-counterfeit Customer Delivery Inspections aim to protect HP clients from using fake products that can pose serious threats to their business, produce poor printouts, damage printers beyond repair, stall print jobs, and interrupt office workflows, which can all incur additional costs for the HP client.


If they notice suspicious bids in tenders and suspect counterfeit products are included in the delivery of HP Printing Supplies, HP enterprise clients can request for delivery examinations at their convenience by filling out a customer delivery inspection request form and email it to the HP Anti-Counterfeiting and Fraud (ACF) Programme at


Upon verification of the suspicion, ACF product experts will conduct the inspection of large and medium-sized deliveries within the premises of the HP client. Only unopened and sealed boxes will be inspected.


If counterfeits are found, the inspector will ask for the name of the supplier and a copy of the proof of purchase. The customer will also be asked to refrain from buying from that supplier.


HP also recommends that the customer should neither send back any products to the supplier nor inform the supplier about the inspection before the Customer Delivery Inspection is conducted.


To ensure deliveries of Original HP Supplies every time, customers are advised to buy only from HP or its authorized HP resellers and distributors such as WSI. To order, please visit


HP MSA WSI Article #6 - HP WSI Toner Cartridges Manufacturing Dates

Why Original HP Toner cartridges only have manufacturing dates


Like the durable and reliable printers that it manufactures for household and enterprise consumers, HP ensures that matching printer supplies and consumables, such as Original HP Toners, are produced with the same level of quality, enough to market it without an actual expiration date.


When consumers buy Original HP Toners, what they will see printed or stamped in the product packaging or cartridge box is a manufacturing date that the global printer maker only uses for internal processes such as inventory tracking and to comply with regulatory standards in certain countries.


No expiration

Most toner cartridges do not need to indicate “use before” or “end of warranty” dates because they only contain plastic particles that are very stable in most conditions.


But while Original HP Toner cartridges, the company will not replace products that have been refilled, refurbished, remanufactured or tampered with in any way; or Original HP Toner cartridges that have been damaged or found to be defective because of misuse or improper storage.


Storage tips

Toner cartridges should be kept in their original packaging and stored in a flat position in a cool, dry place, away from direct sunlight.


To get Original HP Toner cartridges that one can depend on to produce bold blacks and vibrant colors, it is best to buy only from authorized online resellers and distributors such as WSI. To order, please visit

HP MSA WSI Article #5 - Worlds First Toner Tank lets your Business Run Nonstop 04292020 APPROVED


World’s first toner tank lets your business run nonstop


Business opportunities are hard to come by, that is why enterprises—whether micro, small or medium-sized—need to be on their feet to seize the moment and make the most of every chance at a sales or profit.


When it comes to printing, these MSMEs have to make sure they not only have a reliable and hard-working printer, but have enough consumables and supplies to meet the sudden demands of the business.


That is why HP has developed and introduced a new line of laser printers that boast of the world’s first toner tank technology, to make printing almost non-stop, for businesses who can’t afford to have printing delays and missed deadlines.


Straight out of the box, the HP Neverstop Laser multifunction printer comes with a pre-loaded toner tank that enables it to produce 5,000 pages of high-quality printouts—sharp text and bold blacks—at 21 ppm before requiring reload.


Users can access these printing features, along with the HP Neverstop Laser printer’s scanning and copying capabilities, from their smartphones, tablets, other mobile devices and the internet, using HP Smart app, Apple AirPrint™, Google Cloud Print™, Mopria™ Certified, and Wi-Fi® Direct Printing.


And once the toner tank is depleted, one can use a mess-free self-reload toner kit that takes only 15 seconds and three easy steps—shake, plunge, print—to conveniently refill and restore the HP Neverstop printer’s toner levels, and print almost uninterrupted and with little downtime.


The HP Neverstop printers—Laser 1200w, Laser 1200a, Laser 1000w, and Laser 1000a —and toners, including the HP 103A Black Original Neverstop Laser Toner Reload Kit, HP 103AD Dual pack Black Original Neverstop Laser Toner Reload Kit, and HP 104A Black Original Laser Imaging Drum (includes ~5000 pages of inbox toner, useful life of ~20000 pages) are available at HP authorized distributor WSI. To order, please visit


HP MSA WSI Article #4 - How Counterfeit Printer Supplies can Damage your Printer 04292020 APPROVED

How counterfeit cartridges can damage your printer


Having a printer—whether a basic monochrome or a colored multi-function—is such a nice investment, especially if one considers how it has, so far, produced quality outputs that address the family’s needs or the demands of the small business.


But now, the proliferation of low-cost remanufactured, refilled, and even unbranded compatible ink cartridges in the online market, has tempted a lot of people into buying these genuine-looking alternatives, threatening to compromise the printer’s performance and changing the consumer experience.


A huge price to pay

Those who think that they can save on costs when they buy a counterfeit ink cartridge should reconsider their decision. The seemingly authentic-looking imitation products can seriously damage a printer and affect its reliability, which could mean huge repair and, at worst cases, replacement costs.


Consumers should also be wary of buying cartridges which are marketed as compatible versions of the original as they may not always fit properly into the slots in the printer.


Refilled cartridges, on the other hand, can have low-quality inks that can clog and damage the unit’s print head. This could lead to low-yield and substandard printouts, which in most instances, needs reprinting, contributing to additional ink and paper costs, especially for those who use the printer for work and livelihood.


For some brands, using ink cartridge replacement products other than those recommended by original equipment manufacturers, can void the printer warranty altogether.


It pays to buy original cartridges

While original ink cartridges can be more costly than counterfeit ones, they are more reliable to deliver quality outputs especially when used in printers they were originally designed to fit into.


Using original cartridges, such as HP Ink and Toner, can also ensure the durability and longer lifespan of printers, as well as their high-quality outputs, especially when printed on recommended paper.


With many online vendors offering replacement ink cartridges, the best way to protect oneself from buying a counterfeit one is to get it from reputable partner such as WSI which has long been an HP Supplies authorized distributor. To order, please visit


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HP Security Features - WSI HP MSA 04222020 APPROVED Article #3

Easy ways to spot fake printer supplies


Nowadays, unsuspecting individuals can easily be tricked into buying counterfeit products online, such as replacement ink and toner cartridges, with its packaging that looks almost as genuine as that of the original merchandise. Thankfully, global manufacturers such as HP have implemented security measures to safeguard consumers against the proliferation of these fake supplies.


HP’s Anti-Counterfeit program has several ways through which consumers can easily detect if the ink and toner cartridges they have purchased are genuine products. These include security label validation, mobile authentication or online validation, and tamper evident label check.


Original HP Ink and Toner cartridges have security labels with holographic features. Tilting the box front to back should show “OK” and “√” moving in opposite directions while tilting the box left to right should show “OK” and “√” moving in the same direction. This assures the buyer the product is authentic.


The ink and toner security labels also come with a QR code which can be scanned using a smartphone to validate the purchased product. One can also look for a security number in the label which ca be keyed in at to validate the product online.


Original HP Inks and Toners also have a tamper evident label with enhanced security features that can help consumers determine if the cartridges have been tampered with: pattern lines do not match, colored label instead of transparent, or label text shows ‘seal is void’. Additionally, the HP logos in the blue strip should always show “HP” and “√” moving in opposite directions when tilting the box front to back and moving in the same direction when tilting the box left to right.


While HP has introduced convenient and reliable security measures to ensure its customers are protected from using counterfeit products, nothing is more assuring that getting Original HP Inks and Toners from equally trusted and reliable sources, like authorized resellers and distributors such as WSI. To order, please visit


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HP MSA WSI Article #2 - Dates in HP Inks - APPROVED 04232020

Dates in Original HP Inks indicate warranty end, not expiration


Unlike most food items and other commodities, office supplies and consumables such as those for printers do not necessarily have expiration dates indicated on their packaging or labels. That is because the shelf life of most original and branded ink cartridge is ideally 2-3 years, provided that they are properly sealed and stored.


So, what are the dates indicated on Original HP Ink cartridges for? Aside from product numbers and barcodes, the box or cartridge itself is stamped with dates of warranty end.


What is covered

The warranty-end-date, which follows a YYYY/MM format, indicates the end period through which HP guarantees that its Original HP Ink cartridges are free from materials and workmanship defects, provided that they are used only in designated HP or authorized original equipment manufacturer (OEM) printing devices, and have never been refilled, remanufactured, refurbished, misused, or tampered with.


For most HP printers, the coverage typically lasts until the ink is depleted or the cartridge has reached its end-warranty date, whichever comes first.


Within the warranty-end-date period, customers can return Original HP Ink cartridges that are found to be damaged or defective and have them replaced with a similar product.


Use beyond warranty-end-date

Beyond their warranty-end-date, however, consumers should not have problems using Original HP Inks, provided that proper printer usage is observed, so they can enjoy reliable, high-quality print outputs.


But with the proliferation of counterfeit and remanufactured ink cartridges nowadays, its hard to determine which products in the online market are original, especially if they both have warranty-end-date stamped on them.


To get only the Original HP Ink cartridges with valid warranty-end-date, it is best to buy only from authorized resellers and distributors online such as WSI. To order, please visit









Advantages in using Original HP Inks and Toners 04212020 Article#1


Best reasons to always buy Original HP Inks and Toners


With the proliferation of online vendors engaged in selling remanufactured and Class A ink and toner cartridges that are supposed to be compatible with one’s inkjet and laserjet printer, it can really be quite tempting to buy these cheap replacements.


But while imitation printer consumables would seem affordable and budget-friendly, it pays to buy genuine ink cartridges and toners, especially from trusted and established manufacturers such as HP.


Quality, reliable printouts

Unlike their fake counterparts, original print consumables such as HP inks and toners are built to provide reliable, high quality print outputs which being cost-efficient and eco-friendly.


Original HP Ink cartridges use permanent ink to produce vibrant and fade-resistant colors, especially when printed on HP Photo Paper while HP LaserJet printers have black toners enable more printouts with sharp text, bold blacks and crisp graphics while its ColorSphere 3 toners are built for faster print speeds.


Cost-efficient and covered by warranty

Using Original HP Inks and Toners can also generate savings for the household or small business as unnecessary expenses on additional printouts, printer repairs or replacement—ones that can happen when using fake consumables—are prevented. All these contribute to greater cost-efficiency as HP makes every print count.


By purchasing genuine consumables from reputable manufacturers, distributors and resellers, buyers are also guaranteed to enjoy a product warranty over a certain period of time. This means that they can readily return ink and toner cartridges for replacement, provided that these are damaged or defective.



Original HP Ink and Toner cartridges are designed and tested with the environment in mind. Compared to imitation cartridges, manufacturing these genuine products will use up less energy and will have lesser carbon footprint.


A longstanding recycling program through the HP Planet Partners also ensures that all cartridges returned to HP Planet Partners will go through a multi-phase recycling process and none will end up in a landfill.


Buy Original HP Ink and Toner cartridges only from authorized HP resellers and distributors such as WSI. To order, please visit