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Polycom VVX 401

A business media phone delivering crystal clear communications
SKU: 2200-48400-019
P 11,500.00
P 11,400.00
  • Description

High-quality, cost-effective solutions to front-line staff handling
a moderate volume of calls through advanced unified communications (UC) telephony
features. The intuitive colored user interface of the VVX 400 Series makes navigation easy
and requires minimal training.



User interface features • Backlit 3.5 in color LCD (320 x 240) resolution • Voicemail support1 • WebKit-based browser • Adjustable base height • Single USB port (2.0 compliant) for media and storage applications • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish
Audio features
• Polycom® HD Voice™ technology delivers
lifelike voice quality for each audio pathhandset, the hands-free speakerphone
and the optional headset2
• Polycom® Acoustic Clarity™ technology.
Providing full-duplex conversations,
acoustic echo cancellation and
background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for
handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law),
G.729AB, G.722.1, iLBC
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
Headset and handset compatibility
• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards
• Compliant with ADA Section 508
Subpart B 1194.23 (all)
• Hearing aid compatible handset for
magnetic coupling to hearing aids
• Compatible with commercially available
TTY adapter equipment
Call handling features1
• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy lamp field
• Flexible line appearance (1 or more line
keys can be assigned for each
line extension)
• Supports compatible USB headsets
• Distinctive incoming call treatment/
call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected
party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan
Open application platform
• WebKit-enabled full browser that
supports HTML5, CSS, SSL security
and JavaScript
• Supports Polycom Apps SDK and API
for third-party business and personal
• Bundled with Polycom UC Software:
- Corporate directory access
using LDAP
- Visual conference management
- Local voice call recording on USB flash
Network and provisioning
• SIP protocol support
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
- 10/100Base-TX across LAN and
PC Ports
- 1000Base-TX available on VVX410
- Conforms to IEEE802.3-2005 (Clause
40) for physical media attachment
- Conforms to IEEE802.3-2002 (Clause
28) for link partner auto-negotiation
• Manual or dynamic host configuration
protocol (DHCP) network setup
• Time and date synchronization
using SNTP
• FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass
• Provisioning and call server
redundancy supported1
• QoS Support – IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS and Diffserv/DSCP
• VLAN-CDP, DHCP VLAN discovery,
LLDP-MED for VLAN discovery
• Network address translation
support for static configuration and
“keep-alive” SIP signaling


Dimension: (291mm x 200mm x 97 mm)

Weight: 3.1 lbs (1.4 kg)

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